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Carlton S. Mitchell

Interim Executive Director

As the Interim Executive Director Carlton Mitchell has chief responsibility for offering strong and effective leadership during an important transition period. He will focus on expanding and deepening Inwood House’s relationships with funders and with the social services community.

Mr. Mitchell’s credentials include over 30 years of executive-level experience in the nonprofit, public, and private sectors. His most recent experience has been in serving as a management consultant, providing expertise in the areas of government affairs, media relations, board development, strategic planning, operations, and financial management.

Mr. Mitchell has previously served as Interim Executive Director of Turning Point- Brooklyn, Interim President and CEO of Families First New York, Inc., Executive Director of the International Center in New York, Inc. and as Deputy Commissioner for Community Development in the New York City Department of Youth and Community Development.

He holds a Master’s degree in Business Policy from Columbia University Graduate School of Business and earned his undergraduate degree in Economics from Howard University. Carlton is affiliated with the Support Center for Nonprofit Management (www.supportcenteronline.org), which provides consulting services on key organizational leadership transition issues in tandem with the placement of experienced executive leaders.

Jennise Hall

Chief Financial Officer

Theodora Diggs

Director of Residential Services

Zankhana Shukla

Director of Development & External Affairs

Zankhana Shukla continues to drive the success of Inwood House as the new Director of Development and External Affairs. Zankhana has been with the agency for three years, working in both development and programming – most recently as the Director of Passport to Parenting, which exports our Continuum of Care services to larger youth service agencies throughout NYC. Zankhana brings with her a wealth of internal experience managing outcome driven programs and orchestrating smart and innovative, cutting edge, strategies that help to maximize resources, deepen supporter commitments, and inspire staff at Inwood House.

She brings a strategic and passionate leadership style, with a 18+ year progressive career serving as a catalyst for positive change for organizations committed to serving disenfranchised youth and families Zankhana is inspired by the profound strength and goodness in the human spirit which led her to follow a career of service.

Her master’s degree in Clinical Counseling Education and additional certifications as a child school counselor and marriage and family counselor are from the University of New Orleans. Ms. Shukla has been an adjunct professor at the Long Island University (Brooklyn Campus), a guest lecturer at the University of New Orleans, and has served as a member of the Board of Directors for Acorn Adoption Agency. She helped found Counseling Center at Families Helping Families of Greater New Orleans, a non-profit agency helping children with disabilities and their families; and generated grant monies to fund the New Orleans Mid-City Counseling Center. This latest move symbolizes a deepening commitment to Inwood House and our mission to Help Teens Take Charge of their lives.

Michèle Neuhaus

Senior Director of Prevention Programs

Michèle Neuhaus joined Inwood House in the Fall 2015 as the new Senior Director of Prevention Programs. She is a seasoned clinical art therapist and a creative program leader with a passion for improving the quality of life for children, youth and members of the community who are in need. For the past 20 years, Michèle has held an unwavering belief that every child and adolescent, if given the right support, resources and opportunity can thrive no matter what the obstacles that lay before them.

Building strong, evidenced-based psychosocial and prevention development programs has been the cornerstone of her career, and her approach to providing leadership is always one of respect, trust, and shared vision for success. While leading the Early College Initiative at York College, her focus was primarily on student success and successfully launching college readiness activities. She did this by developing measures to promote a high rate of student success, developed teams to help students achieve math readiness benchmarks and facilitated over $100K in annual revenue growth. She excels in executing projects, maintaining systems and procedures to achieve attainable goals, including identifying and capitalizing on lucrative resources and developing community supports.

One of Michèle’s proudest accomplishments in capacity building came when I was leading a child-friendly service initiative with New York-Presbyterian/Weill Cornell. This initiative focused on creating more child developmentally friendly healing spaces throughout the hospital campus. In just the first two years of her supervision of the child life program, she helped bring in over ten million dollars, which supported the development of “The Komansky Center.” This effort was achieved through her knowledge of coaching and supporting on an individual and organizational level, as well as my understanding of how to provide strategic and programmatic organizational development guidance. This approach to program development and capacity building reflects in her resume and has enabled her to be an effective program developer, coach, and leader in human service organization programming.

Michèle earned her master’s degree in Art Therapy and Creativity Development from Pratt Institute and is currently obtaining her additional credentials for licensure in Mental Health Counseling from the State University of New York at Buffalo. This latest move symbolizes a deepening commitment to Inwood House and our mission to Help Teens Take Charge of their lives.

Eldon Mitchell

Chief Facilities Manager

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